Our Services
NovoVA offers a wide range of services to make your business grow faster and more effectively.
- Main point of contact for the job.
- Manages documentation and compliance.
- Updates systems notes and compliance (DASH, MICA, etc.).
- Bridges production and estimator, sometimes acting as an estimator.
- Specializes in mitigation, contents, and basic reconstruction estimates.
- Transforms production team data into Xactimate, Simbility, and/or similar.
- Maximizes and ensures compliance with insurance carrier guidelines for all estimates.
- Inputting vendor bills and monitoring outstanding payables (i.e. QuickBooks)
- Pursuing internal customer approvals and verifying payment accuracy.
- Generating payments in the accounting system.
- Forecasting weekly business cash flow.
- Oversees HR functions, encompassing onboarding, offboarding, compliance, and training.
- Manages payroll through a provider and the accouting system.
- Occasionally combines responsibilities with AR/AP to fulfill the Bookkeeper role.
- Administers daily CRM audits (Luxor).
- Oversees social media platforms.
- Compiles weekly sales performance reports.
- Tracks and reports commissions and referral amounts.
- Generates and resolves system reports for production and business development.
- Enforces company compliance and requirements for lead sources, third-party administrators, and customers (e.g. COIs, W9s).
- Occasional combination with General/Executive Admin roles.
- Manages email, schedules appointments handles calendar, and arranges travel.
- Supports you and key staff to maintain focus on business growth, handling essential but non-value-adding tasks.